careers at tNP

Job Description: Our Account Executives are the lifeblood of our work. The right candidate will bring a combination of expertise in communications, a passion for social justice, the ability to implement The Narrative Project’s anti-racist and collaborative approach to public relations, and an interest in working in a startup environment to our team. As an Account Executive, you may serve as the primary point of contact for up to seven accounts, lending your consulting expertise to establish, guide, and make progress toward the visionary goals of our partners. You may also serve as a secondary contact for other accounts. Your core responsibilities will include developing and implementing communications plans and social media campaigns for partners, (ranging from shorter month-long campaigns to longer multi-year projects); anticipating, managing, and prioritizing partner needs; and utilizing earned, owned, paid, and social media to create innovative content that helps our partners tell their stories and magnify their impact. Account Executives ensure that TNP is a value add, adding capacity to make the work easier for our partners. Successful Account Executives imbed themselves within the team cultures of our partners. They bring a constant stream of industry insight and recommendations to the table, all the while delivering on tactics. They work collaboratively with partners to ensure a “nothing about you without you” approach to consulting. Account Executives get the work done by leading and delegating tasks to a 4-person work stream, composed of other Account Executives and a social lead who manages social media and graphic design. They may also collaborate with other team members on website development, photography, videography, and content production. They ensure that TNP is accurately measuring, tracking, and reporting on progress made towards goals to project partners (externally), and to TNP senior leadership (internally). Account Executives are responsible for partner satisfaction and collaborate with talent from across the company to deliver our full menu of services. Account Executives are discretionary thinkers with exceptional people skills, a proven track record of effective people management, and a desire and capacity to learn. They lend their industry insight to our startup culture by embracing change as a constant and supporting company growth by working with senior leadership to identify and act on room for improvement. They represent the best interests of TNP in staff meetings and are a respected company ambassador in external meetings. They are leaders who can take direction and are willing to shift, adapt, and follow through. To be successful in this role, you must possess a commitment to continuous improvement, an ability to receive coaching and feedback, and a dedication to creativity in the pursuit of justice and equity. Key Responsibilities: Responsibilities will vary according to the accounts but may include a combination of: Project management & task delegation Setting and meeting strategic deadlines Managing a high level of partner satisfaction by utilizing the values of customer service Serving as the primary point of contact for up to seven partners, and secondary contact for other accounts, deeply understanding and managing the unique needs of each project partner in your portfolio Working with partner organizations to solve problems, identify opportunities, and implement strategies/tactics Mitigating and managing crisis Managing media and press relationships on behalf of your portfolio of partners Developing partner-focused public relations/communications campaigns Contributing to daily meetings, liaising, and updating project partners on opportunities to improve partner work Working with the entire team to provide partner updates and collaborate on opportunities for innovation Keeping abreast of current public relations trends and tools Developing news angles, stories, and pitches to further the missions of the organizations we work with Fulfilling the key performance indicators of the partners in your portfolio Planning strategies for social media channels across platforms: Instagram, Facebook, Twitter, LinkedIn, etc. Performing other duties as assigned Key Skills: Excellent communication: verbal and written Impressive emotional intelligence: cultural competency and interpersonal expertise A passion for the media: paid, owned, earned, and social media Flair for creativity: graphic design, strategic thinking, and innovation Strong copywriting skills and marketing expertise Socially aware and relationally savvy Good industry knowledge and experience in building influential networks Outstanding organizational skills with an ability to manage multiple projects and delegated tasks Ability to operate with a no-ego mindset Dedication to dismantling harmful narratives surrounding race, ethnicity, privilege, and power Anti-racist, justice-oriented, and committed to equality through equity Commitment to the mission of leveraging high-quality communications to support and strengthen the work of mission-driven organizations Self-starting propensity to take initiative and thrive within a fast-paced, dynamic environment Ability to work collaboratively and independently Familiarity with Adobe, Final Cut, Google Suite, Microsoft, Mailchimp (email marketing), and web management software Ability to adapt and switch between brand voices representing a wide variety of brands Qualifications: Minimum of six years of relevant experience leading communications campaigns for nonprofit or public interest advocacy clients involving media relations, or demonstrated equivalent expertise from related sectors such as non-profit, community government, agency or philanthropy. Recent agency background is preferred. Relevant college experience in communications, public relations, journalism or marketing and 3-5 years of work experience, or some combination of experience and education. Benefits: Health, Dental, and Vision insurance stipend Paid and coordinated time off Compressed work week Hybrid remote work schedule Commuter stipend 401(k) matching Status: Full-time, exempt To Apply: Email your resume and a cover letter explaining your interest in mission-driven change communications and how you adopt the ideals of antiracism in your professional practice and personal routine to operations@narrative-project.com. Please include your social media handles, LinkedIn account if applicable, and relevant work samples.

Job Description: Our Digital Media Manager plays a key role in shaping our partners’ owned media strategies. This position is perfect for a multi-talented creative who can confidently manage web development, support email marketing, and create graphic design to deliver cohesive and compelling content across digital platforms. This position serves as an all-around capacity add for our Account Executives through the management of web projects and newsletters. Some video production/editing and photography experience is preferred. As a Digital Media Manager, you will lead the creation, management, and optimization of owned media platforms to support the goals of our partners. Your primary responsibility will be web development—designing, building, maintaining, and enhancing websites for partners to amplify their impact. You’ll also design visuals and newsletters, and contribute to creative projects that span our entire portfolio. Our Digital Media Manager works collaboratively with our internal team and external partners to deliver innovative, equity-centered solutions that meet and exceed expectations. They ensure that every project reflects our commitment to impactful storytelling and aligns with the unique needs of each partner. Successful Digital Media Managers are strategic thinkers with a hands-on approach to execution. They are experts in balancing multiple priorities while ensuring quality and timeliness. They work collaboratively across disciplines—including social media, graphic design, and content creation—to deliver results that position our partners for success. Adaptability, a growth mindset, and a commitment to justice and equity are key traits for excelling in this role. Key Responsibilities: Responsibilities will vary according to the accounts but may include a combination of: Web Development (Primary Focus) Lead teams using design thinking methods to realize solutions for content strategy and site architecture.] Design, build, and maintain websites using platforms like WordPress, Squarespace, or other CMS systems Manage web domain registration and DNS records. Manage web hosting settings. Ensure all websites are optimized for UX, accessibility, SEO, and mobile responsiveness Manage updates, troubleshoot issues, and perform regular site audits Collaborate with partners and internal stakeholders to plan and execute website projects Graphic Design Develop graphics and visuals for websites, social media, newsletters, and other marketing collateral Maintain consistent branding across all projects and platforms Email Marketing & Content Writing/Creation Design and write newsletters that align with brand messaging and resonate with target audiences Draft content as needed to support communications goals Project Collaboration Partner with colleagues and external stakeholders across our portfolio to deliver cohesive and innovative solutions for web and creative projects Manage timelines, budgets, and priorities for multiple projects simultaneously Video & Photography (Preferred) Edit short-form content for social media, websites, and campaigns Incorporate animations, captions, and other enhancements to produce polished, professional videos Other duties as needed Key Skills: Expertise in web development tools and CMS platforms (e.g., WordPress, Squarespace, HTML, CSS) Expertise using prototyping and visualization tools e.g. Figma and Figjam Estimating web project time and effort, and preparing design and development briefs. Strong knowledge of Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, After Effects) or equivalent tools Knowledge in the use of AI generative tools to execute code, graphics, and imagery. Experience supporting email marketing campaigns, including designing, segmenting, and analyzing performance using platforms like Mailchimp, Constant Contact, or similar tools Basic to intermediate video editing and animation skills (preferred) Ability to adapt and switch between brand voices representing a wide variety of brands Project management using project management tools, e.g Asana Qualifications: 3+ years of experience in web development, creative design, or a related field as evidenced in an online portfolio. Demonstrated ability to manage multiple projects with competing priorities Experience creating content for diverse audiences, especially in culturally responsive or justice-focused contexts Strong organizational and time management abilities Excellent written and verbal communication skills Collaborative mindset with a solutions-oriented approach Experience working with nonprofit or public interest advocacy clients involving media relations, or demonstrated equivalent expertise from related sectors such as non-profit, community government, agency, or philanthropy Relevant college experience in web development, interactive digital design, graphic design, or marketing and 3-5 years of work experience, or some combination of experience and education Recent agency background is preferred Benefits: Health, Dental, and Vision insurance stipend Paid and coordinated time off Compressed work week Hybrid remote work schedule Commuter stipend 401(k) matching